Our 12 Point Promise

 
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Our 12 Point Promise

Employing our 12 Point Promise, we provide customers with the reassurance that each job will be completed in a professional and thorough manner. We encourage you to review our site to learn why “when it has to be clean, it has to be Exceptional!”.

  • Evaluate and discuss with the customer the work to be performed.
  • Finalize the pricing based on customer’s choice of services.
  • Protect walls and floors with tarps and corner guards.
  • Vacuum all areas to be cleaned with a commercial vacuum cleaner.
  • Rotary shampoo & deodorize entire carpet with soft nylon brush.
  • Move furniture.
  • Shampoo all stairs by hand.
  • Clean all edges & corners by hand.
  • Rinse all carpet with clean hot water at least twice to ensure residue removal.
  • Dry entire carpet to a light damp feel.
  • Replace all furniture with protective tabs & Styrofoam blocks.
  • Final customer inspection of entire work areas.

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